Power your Digital Transformation with Omnichannel Commerce
In today’s digitally connected world, smart organizations realize that shifting their business model and embarking on a Digital Transformation journey is very critical to remain relevant and competitive. This inherently means delivering an entirely new customer experience through Omnichannel Commerce.
Omnichannel commerce means providing customers a seamless shopping experience whether
the customer is shopping by telephone or in store or online thru a desktop or online thru a
mobile device. This requires Organizations to have true integration between channels on the
back-end.
Omnichannel commerce enables businesses to target and engage with customers better
wherever they are. It helps businesses to provide a consistent, contextualized experience that
follows them at every step of their shopping/purchasing journey.
IT People Omnichannel Commerce Services using Hybris
- B2C Commerce – Deliver exceptional shopping experience by integrating digital & physical touchpoints, providing targeted, contextual recommendations
- B2B Commerce – Deliver personalized buying experience by integrating seamlessly with back-end systems, provide personalized product recommendations and multiple fulfillment options
- Product Content Management – Provide ability to have business and product content in one place and launch new products to market rapidly
- Order Management – Provide a great ordering experience to Customers, with flexible pick-up and fulfillment options across all channels
- Billing – Provide ability to rapidly launch customer-centric subscription offers, exploit fast-moving market opportunities by quickly changing customer pricing and partner revenue-sharing models
IT People Hybris Experience
B2C, B2B platform for a leading global Hi-Tech Manufacturing Company
IT People helped a leading global Hi-tech manufacturer to re-vamp their E-Commerce platform thus improving buying experience for their B2C customers and purchasing experience for their B2B customers. Our team worked along with the customer’s team in a distributed agile set-up. We have helped the customer successfully roll-out B2C and B2B sites for Australia & New Zealand. Some of the critical functionalities we have handled are Deals, Products Listing, News module, Products comparison, Site Map.
B2B platform for a Distribution giant in the US
As a part of this implementation, our Consultants have implemented key functionalities such as product search, intelligent offer recommendations, order management, SAP integration for real-time pricing & order processing, shopping cart, checkout and payment. Our Consultants also played a critical role in implementing functionalities such as ePro Punchout, Webtrends integration, Paymetrics integration, SOLR integration, hot folder data load.
